Refund policy

Returns & Replacements

Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision. Please note that we only provide returns or replacements on faulty goods, or if there was an error with the items delivered.

Exchanges

If the product you have received from us is faulty, we will be happy to exchange it and your new items will be shipped at no cost to you.

Defective Merchandise and Shipping Errors

If the bags you return are deemed as defective or if we made an error and shipped you a product that you did not order, the returns shipping charge will not be deducted from your refund.